Last Updated: [1/06/2026]
Exotic Diamonds ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.
1. Information We Collect
Personal Information
When you place an order, create an account, contact us, or subscribe to our communications, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed securely by payment providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referring Website Information
- Cookie Data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Provide customer support.
- Communicate order updates and service notifications.
- Improve our website and customer experience.
- Prevent fraud and unauthorized transactions.
- Send promotional offers, newsletters, and marketing communications (where permitted by law).
- Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance user experience. You can control cookies through your browser settings.
4. Sharing of Information
We may share your information with trusted third parties including:
- Payment processors.
- Shipping and logistics providers.
- Website hosting and technology service providers.
- Analytics providers.
- Government authorities when required by law.
We do not sell or rent your personal information to third parties.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage method is completely secure.
6. Marketing Communications
With your consent, we may send promotional emails, SMS messages, and updates about our products and offers. You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Withdraw consent where applicable.
- Object to certain processing activities.
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective immediately upon posting on this page. We encourage users to review this policy periodically.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Exotic Diamonds
Email: support@exoticdiamonds.co