Last Updated: June 2026
Thank you for shopping with Exotic Diamonds. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Free Shipping
We are pleased to offer FREE shipping on all orders. No minimum purchase amount is required to qualify for free shipping.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Once dispatched, orders are generally delivered within:
- India: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may vary depending on location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email and/or SMS containing tracking information, where available.
Delivery Delays
While we strive to ensure timely delivery, Exotic Diamonds is not responsible for delays caused by:
- Courier or logistics providers
- Natural disasters or severe weather conditions
- Government restrictions
- Public holidays
- Incorrect shipping information provided by the customer
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, we may not be able to modify the shipment once it has been dispatched.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate and resolve the issue.
International Shipping
Currently, international shipping availability may vary. If international shipping is offered, customers may be responsible for any applicable customs duties, taxes, or import fees imposed by their country.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Exotic Diamonds
Email: support@exoticdiamonds.co